Sales Management - Part b

• Sales Invoicing

In this, we can set up, post, and print customer invoices and sales credit memos.

• Sales Order Management

We can manage sales quotes, blanket sales orders, and sales order processes. Create partial shipments, ship, and invoice separately, create prepayment invoices for the sales order, and use quotes and blanket orders.

• Sales Line Pricing and Discounting

We can manage flexible item price and discount structures that differentiate between special agreements with customers and customer groups and are conditioned by parameters such as minimum quantity, unit of measure, currency, item variant, and time. Offer the lowest price on sales lines when the sales order meets the conditions you specify for sales prices. Update the price agreements by using the sales price worksheet.

• Campaign Pricing

We can connect sales prices and sales line discounts to sales campaigns to give special pricing and discounts to customers and contacts in campaign segments. Specify periods for which prices are valid. Apply campaign pricing and discounts to sales and service orders.

• Sales Invoice Discounts

This helps to calculate invoice discounts automatically. Set up any number of invoice discount terms, including a certain minimum amount, discount percentage, and/or a service charge. The discount is calculated on the individual item lines and becomes part of the net sum of the invoice. Calculations can be done in both local and foreign currencies.

• Alternative Shipping Addresses

We can set up multiple ship-to addresses for customers who receive goods at more than one site. The person creating a sales order or invoice can specify exactly where to send it.

• Sales Return Order Management

We can create sales return orders to compensate customers who received incorrect or damaged items, receive return items for the orders, and link the orders to a replacement sales order. Create a partial return receipt or combine return receipts on one credit memo.

• Bulk Invoicing from Microsoft Bookings

For companies using Microsoft Bookings in Office 365, it’s possible to do bulk invoicing for bookings. The Un-invoiced Bookings page in Microsoft Dynamics Business Central provides a list of the company’s completed bookings. On this page, we can quickly select the bookings we want to invoice and create draft invoices for the services provided.

As companies look for innovative ways to respond to changing customer demands and new challenges, Microsoft Dynamics 365 provides an integrated system, which enables you to take control no matter where you are. Offering a contemporary alternative to separate ERP and CRM software, Microsoft Dynamics 365 business central is a cloud business application product that is supported through a network of partners like SIROCo. At SIROCo, we have over 10 years’ experience serving small to medium-size businesses with the Sales management needs of a business. We support the unique needs of businesses and have the expertise to customize Microsoft Dynamics 365 business central to fit your specific needs. If you run a business, and you are considering updating your existing CRM (customer relationship management), accounting software, or ERP (enterprise relationship planning) systems, SIROCo is there for you!



  1. Churchill, Gilbert A.; Ford, Neil M.; Hartley, Steven W.; Walker, Orville C. (1985). “The Determinants of Salesperson Performance: A Meta-Analysis”. Journal of Marketing Research. 22 (2): 103–118. doi:10.1177/002224378502200201