Management Reporter Crashing while Importing / Exporting Building Blocks

When migrating reports from one management reporter server to another, the easiest way is to export the management reporter building blocks from the original management reporter server and import them into the new server.

It is a straight forward method and it doesn’t seem to encounter much efforts theoretically. Although, when you have the management report crashes all of a sudden while doing the export or import, things get too complicated.

Case Reported – Management Reporter Crashes during Import Export of Building Blocks :

As clearly illustrated in the screen shot below, on the import export wizard of the building blocks, you highlight the specific reports you want to import and click on “Import Function”. At certain import it works and at other chances it fails and MR crashes and close.

Management Reporter Crashing while Importing / Exporting Building Blocks

Import Export of Building Blocks – Wizard

Management Reporter Crashing while Importing / Exporting Building Blocks

MR Crashes – MR Dynamics ERP has stopped Working

MR Crash Cause 
The root cause of the problem above is that if the “mouse cursor” passes over the “report name” column, management reporter client pops up an info message, this functionality is not supported by a certain window update. 

Resolution 
In order to ensure that the MR client will not crash while doing the import export for the building blocks, you simply need not to move the mouse cursor over the “report name” column. Eventually, the building blocks will be imported and exported smoothly without any encountered issues. 


Best Regards, 
Mahmoud M. AlSaadi

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